Shipping policy

Welcome to Haircare Affair's Shipping Policy. We are dedicated to providing a seamless and efficient shipping experience for our valued customers. Please review the following information to understand our shipping practices.

1. Order Processing: Orders are typically processed within 3 business days from the date of purchase. Processing times may vary during high-demand periods or promotions.

2. Shipping Methods: We offer shipping via TCS and your orders are ideally delivered within 2 days, as per TCS policy. Please note that delivery times are estimates and may be subject to unforeseen delays.

3. Shipping Destinations: Haircare Affair currently ships to all cities in Pakistan. 

4. Shipping Costs: We offer a flat shipping rate of Rs. 350.

5. Order Tracking: Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.

6. Customs and Duties: N/A.

7. Shipping Delays: While we strive to deliver your order promptly, please be aware that shipping delays may occur due to external factors such as weather conditions or other unforeseen circumstances.

8. Missing or Lost Packages: If your package is missing or lost during transit, please contact our customer service team immediately. We will work with the shipping carrier to locate your package or initiate a replacement if necessary.

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to reach out to our customer service team. Thank you for choosing Haircare Affair!